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AI Agent for Customer Service IT support business support

Margot is the special AI agent that revolutionizes your work by automating business processes.

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INNOVATIVE SUPPORT

The AI Agent for customer service
and internal support

An advanced AI, equipped with a portfolio of cutting-edge tools, to provide you with a comprehensive and personalized service

Categorizes requests in real-time

The AI Agent suggests the best classification based on the content of the message sent by the customer.

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Find the best answer to your questions

It suggests the best answer based on the current or previous messages.

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Discover the Potential of an AI Chatbot

This Margot tool ensures automation, personalization, and efficiency in the service provided.

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Find the information you're looking for right away.

The AI Agent searches through company documents to find what users request quickly and effectively.

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AUTOMATION

Enhance the models through automation

Implement the Retrieval-Augmented Generation solution

Automated Workflows

Improve your processes by designing complex workflows to optimize task management.

Customizations

Configure and customize the AI Agent for every need in compliance with company policies.

Multichannel

Margot Agent can be used with any communication channel.
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POTENTIAL

Develop processes and improve performance

Reduce wait times and optimize the service

Management of complex operations

Respond to requests by easily retrieving information from other systems, creating precise conversations and decisions.

Knowledge base

Organize and manage information, making it easily accessible and usable.

Multi-point inspection

Automatically assign the most sensitive tasks to a human operator.
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BENEFITS

How much would you save by using our AI Agent?

We help you analyze your needs

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  • More accurate and contextualized answers.
  • Access to up-to-date information
  • Greater reliability.
  • Error reduction
  • Customization and flexibility.
INTEGRATIONS

Choose to integrate Margot.

Integrate our AI Agent with your business systems. Maximize the synergy between your systems with Margot.

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KEY ELEMENTS

Achieve business goals

Monitor interactions, identify critical points, and intervene to improve the user experience.

Reporting

Analyze interaction data to improve business processes

Multichannel

AI Agents ensure smooth and comprehensive multichannel communication across different platforms

Cognitive System with RAG Integration

RAG goes beyond the limitations of traditional models, providing more precise and personalized responses tailored to the customer's specific needs

Multilingual

AI agents speak your language 

PROTECTION

With Margot, your Privacy is safe

Privacy protection allows us to build a trust-based relationship with our partners and customers.

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Business data protection

Business data protection is essential to safeguard sensitive information and ensure customer privacy

No model training

The service does not use user or business data for agent training

GDPR compliance

GDPR compliance ensures that personal data is stored in a transparent and secure manner, protecting the rights of users

How about getting down to business? Try Margot!

Request a demo and try all the features of the platform.

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