INDEX Automatic Management of Frequently Asked Requests Intelligent Ticket Classification and Assignment Automatic Conversation Summarization Support for Operators During Ticket Management Why Choose an AI Agent for Customer Service AI agents can be applied to numerous customer service processes, automating repetitive tasks and supporting both operators and customers throughout the entire support journey. Below are […]
INDEX What is Fine-Tuning and when to use it in LLMs Benefits of Fine-Tuning for enterprise AI RAG vs Fine-Tuning: key differences, costs and scalability RAG o Fine-Tuning: come individuare l’approccio AI più adatto? Applicare il RAG nel Customer Service con Margot What is Fine-Tuning and when to use it in LLMs Fine-Tuning is a […]
INDEX RAG and Enterprise AI: benefits and value for businesses Main Benefits of RAG RAG and AI Agents: application scenarios in modern enterprises Margot: the AI Agent powered by RAG technology RAG and Enterprise AI: benefits and value for businesses Retrieval-Augmented Generation (RAG) represents a significant evolution in the use of Artificial Intelligence in the […]
IINDEX How artificial intelligence improves customer support in the healthcare sector Benefits of AI ticketing for patients and healthcare staff Intelligent automation of healthcare ticket routing Multichannel AI ticketing: the key to an improved patient experience Margot AI: optimizing support through integration into ticketing systems How artificial intelligence improves customer support in the healthcare sector […]
The new plugin is an extension designed to integrate the power of Margot AI’s artificial intelligence directly into WordPress sites What the Margot plugin AI for WordPress does The new plugin allows you to connect your WordPress site to Margot AI, offering these main features: Automatic content synchronization: every article published on WordPress is sent […]
INDEX What is the EU AI Act and why has Europe decided to regulate AI? Objectives and principles of the AI Act in Europe Obligations of the EU AI Act for companies, developers and users EU AI Act and Generative AI Models: what changes Margot: the AI Agent at the Service of Businesses What is […]
INDEX AI Agent and Generative AI: definitions and use cases Main differences between AI Agents and Generative AI Limitations of Generative AI Integration of Generative AI into AI Agents Margot: the Custom AI Agent AI Agent and Generative AI: definitions and use cases AI Agents are programs designed to receive input, analyze problems, and act […]
INDEX What are LLMs (Large Language Models)? How Large Language Models Can Be Applied in Public Administration How the work of Public Officials changes with the arrival of LLMs How to ensure Privacy and Protection of sensitive data in Public LLM Systems Margot: la soluzione AI per la PA moderna What are LLMs (Large Language […]
INDEX What does RAG (Retrieval-Augmented Generation) mean and how does it change AI? The main applications and benefits of RAG Why choose RAG over a traditional LLM? The role of vector Databases in Retrieval-Augmented Generation Margot: the AI Agent enhanced by RAG What does RAG (Retrieval-Augmented Generation) mean and how does it change AI? Retrieval-Augmented […]
INDEX AI Agents in customer support systems: features and applications Technological architecture of a Ticketing System with AI Agents Benefits of implementing AI Agents in Ticketing Systems Integration of Margot into Ticketing Systems AI Agents in customer support systems: features and applications AI-powered agents integrated into ticketing systems help speed up the management of support […]
